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Crittora Privacy Notice

Effective as of: January 15, 2025
Last Updated: January 15, 2025

Crittora LLC ("Crittora," "we," "us," or "our") respects your privacy and is committed to protecting it through our compliance with this Privacy Notice.

This Privacy Notice describes the types of information we may collect when you visit the Crittora website, https://crittora.com/ (the "Website") and our practices for collecting, using, maintaining, protecting, disclosing, or otherwise processing that information.

This Privacy Notice applies to information we collect: (a) on our Website, (b) in email, text, and other electronic messages between you and Crittora, and (c) when you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this Privacy Notice.

It does not apply to information collected by us through any other means, including on other websites operated by Crittora or by any third party (including websites operated by our affiliates or subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or on the Website.

Please read this Privacy Notice carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using our Website, you agree to this Privacy Notice. This Privacy Notice may change from time to time (see Changes to Our Privacy Notice). Your continued use of our Website after we make changes is deemed acceptance of those changes, so please check this Privacy Notice periodically for updates.

Personal Information We Collect

Throughout this Privacy Notice, the term "Personal Information" means any information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual or device. However, Personal Information does not include any deidentified or aggregated information.

We generally collect Personal Information directly from you when you provide it to us or when you access or use our Website, including:

  • Contact data, such as your first and last name, email address, and other contact details when you interact with us. We may also collect other types of information that you may provide when you fill out a form or through your correspondence with us.
  • Communications data, based on our exchanges with you, including when you contact us through the Website or otherwise correspond with us.
  • Marketing data, such as when you sign up to receive information regarding our services and details about your engagement with them.

Automatic data collection. We may automatically collect certain Personal Information about you and your interaction over time with the Website, such as:

  • Online activity data related to your visit to or use of our Website, such as screens you viewed, how long you spent on a page or section of the Website, your activity on the Website, and access times and duration of access.
  • Device data, such as your IP address, operating system, device make and model, browser type, advertising ID, and device ID.
  • Cookies, which include information collected through cookies (or browser cookies) running on our Website. Cookies are small data files placed on your computer that allow us to collect certain information whenever you visit or interact with our Website. Some of these cookies are managed by us (first-party cookies), while others are managed by third parties that we do not control (third-party cookies).

The information we collect automatically may include Personal Information, or we may maintain it or associate it with Personal Information we collect in other ways. We use this information to improve our Website and deliver a better and more personalized service, including: (i) estimate our audience size and usage patterns; (ii) store information about your preferences; (iii) customize our Website according to your individual interests; (iv) speed up your searches; and (v) recognize you when you return to our Website.

How We Use Your Information

We may use your Personal Information to:

  • provide and personalize our Website and its content to you;
  • provide you with information, products, or services that you request from us;
  • support, develop, troubleshoot, and debug our Website, products, and services;
  • provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses;
  • comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities;
  • protect our, your or others' rights, privacy, safety or property (including by making and defending legal claims);
  • audit our internal processes for compliance with legal and contractual requirements or our internal policies;
  • enforce our Terms of Use;
  • prevent, identify, investigate and deter fraudulent, harmful, unauthorized, unethical or illegal activity, including cyberattacks and identity theft;
  • in any other way we may describe when you provide the information; and
  • With your consent.

How We Share Your Personal Information

We do not share, sell, or otherwise disclose your Personal Information for purposes other than those outlined in this Privacy Notice. However, we may disclose aggregated information about our users and information that does not identify any individual without restriction.

We may share your Personal Information with the following parties and as otherwise described in this Privacy Notice or at the time of collection:

  • To our subsidiaries and affiliates.
  • Service Providers. Third parties that provide services on our behalf or help us operate the Website or our business (such as hosting, information technology, customer support, email delivery, marketing, and consumer research).
  • Professional advisors. Professional advisors, such as lawyers, auditors, bankers, and insurers, where necessary in the course of the professional services that they render to us.
  • Authorities and Others We may also share your Personal Information with law enforcement, government agencies, or other parties as reasonably necessary for the following purposes:
    • Comply with applicable laws, legal process, or government requests, including subpoenas, court orders, investigations, or emergency access requests;
    • Cooperate with law enforcement regarding activities that may violate the law;
    • Establish, exercise, or defend legal claims, or enforce our Terms of Use and other agreements;
    • Support a merger, acquisition, financing, asset sale, bankruptcy, or other corporate transaction; and
    • Protect the rights, property, or safety of Crittora, our customers, or others.
  • With your consent, or to fulfill the purpose for which you provide it.

Choices About How We Use and Disclose Your Information

We do not control the collection and use of your information collected by third parties described above in How We Share Your Information. These third parties may also aggregate the information they collect with information from their other customers for their own purposes.

In addition, we strive to provide you with choices regarding the Personal Information we have collected about you. We have created mechanisms to provide you with control over your Personal Information:

  • Cookies. You can adjust the settings in your browser's settings to refuse all or some cookies. If you disable or refuse cookies, please note that certain parts of our Website may be inaccessible or may not function properly. You can find more information about cookies at http://www.allaboutcookies.org.

As noted above, we do not control third parties' collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can learn more about interest-based advertisements and your opt-out rights and options from members of the Network Advertising Initiative on its website (www.networkadvertising.org) and from members of the Digital Advertising Alliance on its websites by visiting www.aboutads.info (U.S. residents) or https://youradchoices.ca/en/tools (Canadian residents). Please note that you may continue to receive generic ads that are not based on your preferences.

  • Direct Marketing/Promotional Offers from Crittora. We may send promotional or marketing-related emails to you, and where required by law, we will obtain your consent to do so. You may opt out of email communications at any time by clicking the "unsubscribe" link at the bottom of the email.

Accessing, Correcting, and Deleting Your Personal Information

You may contact us through the Contact Information below to request access to, correction of, or deletion of any Personal Information we have collected about you. We may not accommodate a request to change or delete your Personal Information if we believe the change or deletion would violate any law or legal requirement or cause the information to be incorrect.

Other Sites and Services

The Website may contain links to websites and other online services operated by third parties. In addition, our content may be integrated into web pages or other online services that are not associated with us. These links and integrations are not an endorsement of, or representation that we are affiliated with, any third party.

Children Under the Age of Eighteen

The Website is not intended for children under the age of 18, and we do not knowingly collect Personal Information from anyone under 18 years of age. No one under 18 should use the Website or provide any Personal Information to us through it. If we learn that we have inadvertently collected Personal Information from a child under 18 without parental consent, we will delete that information. If you believe we may have received information directly from a child under 18, please contact us using the information provided below.

DO NOT TRACK

Some web browsers permit you to broadcast a signal to websites and online services indicating a preference that they "do not track" your online activities. However, there is no accepted standard for how a website or online service should respond to this signal, and at this time, we do not take any action in response to such a signal.

Data Retention

We generally retain Personal Information to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements, to establish or defend legal claims, or for fraud prevention purposes. To determine the appropriate retention period for Personal Information, we may consider factors such as the amount, nature, and sensitivity of the Personal Information, the potential risk of harm from unauthorized use or disclosure of your Personal Information, the purposes for which we process your Personal Information and whether we can achieve those purposes through other means, and the applicable legal requirements.

Data Security

We implement reasonable measures to protect your Personal Information from unauthorized access, use, or disclosure. These measures include AES 256 encryption with regularly rotated keys to ensure data confidentiality, limiting access to your information to authorized personnel only, and conducting regular security audits to identify and address potential vulnerabilities.

Unfortunately, the transmission of information via the internet is never completely secure. Although we have implemented measures to protect your Personal Information, we cannot guarantee the security of your Personal Information transmitted to our Website. Any transmission of Personal Information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures deployed on the Website.

Changes to this Privacy Notice

We may change this Privacy Notice at any time. It is our policy to post any changes we make to our Privacy Notice on this page. The date this Privacy Notice was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this Privacy Notice to check for any changes.

YOUR CONTINUED USE OF OUR WEBSITE FOLLOWING THE POSTING OF CHANGES CONSTITUTES YOUR ACCEPTANCE TO SUCH CHANGES.

Contact Us

If you have any questions, concerns, complaints, or suggestions regarding our Privacy Notice or the ways in which we collect and use your Personal Information described in this Privacy Notice, have any requests related to your Personal Information, or otherwise need to contact us, you may contact us using any of the following contact information below.

Crittora LLC

115 South Orange St.,

New Smyrna Beach, FL 32168

[INSERT PHONE NUMBER]

support@crittora.com

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